Eleversity

Latrice M. Gray is a Relationship Officer with KeyBank. In this role Ms. Gray administers and manages all aspects of the client relationship within KeyBank’s Western New York Commercial Loan Portfolio Division. Her day-to-day duties include but not limited to, customer service, compliance, and liaison for the client’s day to day banking. Ms. Gray’s portfolio consists of companies with revenues from $10MM to $250MM annually.

Ms. Gray has more than 15 years of experience in the banking industry as a Relationship Officer, Senior Team Leader, Team Leader, and various other positions in KeyBank’s Retail Contact Center. Her years of experience has taught her the importance of teamwork and unfailing customer service.
Ms. Gray has over 31 years of experience in management and customer service. Before joining KeyBank in 2007, Ms. Gray worked for 16 years in two other organizations Blockbuster Video and Client Logic. In these roles Ms. Gray was responsible for team management, employee development, customer service and technical support.

A big believer in charity work and giving back to the community Ms. Gray supports, Boys and Girls Clubs of Western New York and has volunteered numerous hours of her time helping children. She is the Vice President of the KeyBank’s African Heritage Business Impact and Networking Groups Buffalo Chapter. Ms. Gray is an Eastern Star for International and Modern Free Masons. She serves as Worthy Matron of Rising Star Chapter #451 and Past District Youth Grand Matron for Annie Walker Youth Court #132. She is a Christian who attends First Timothy Missionary Baptist Church regularly. She serves as a Missionary and President of the Pastor’s Aide Committee.