Deborah Campbell, MSL currently works as the Director of Eleversity, a division of Heritage Christian Services. She is a training facilitator and accomplished executive with a history of progressive accountability and consistent achievement. She brings over 20 years of experience serving as the Director of Workforce Development and Disability Services Programs in the nonprofit sector and has worked in government HR and training management. Ms. Campbell is committed delivering trainings on cultural humility, promoting and developing diversity, equity and inclusion initiatives. Ms. Campbell has sat on several boards. She has Masters in Strategic Leadership from Roberts Wesleyan College.

Amy Scott, MA, CESP, is currently the Associate Director for Eleversity, a department of Heritage Christian Services. Amy holds a bachelor’s degree in psychology and a master’s degree in mental health counseling. Amy has over 23 years of experience managing and directing programs that provide vocational coordination, social work, supported employment, plus residential and day habilitation services to individuals with a wide range of disabilities. Additionally, she has worked with families and detention facilities providing vocational instruction to at-risk students in preparation for school to work. As a Certified Benefits Advisor, Amy worked for five years as an employment specialist for New York Works a Social Security pilot project. Throughout her career and during employment with the Technical Assistance and Continuing Education Center at the University of Buffalo, Amy has developed and delivered numerous supported employment curriculum, professional presentations and has ongoing involvement in national rehabilitation communities of practice surrounding program evaluation/quality assurance and supported employment.

Karen Schnaufer is the Customer Service Lead for Eleversity. She has over 30 years of experience in the human service field, working at agencies throughout the Rochester, N.Y., region, including Catholic Charities, Crestwood Children’s Center, LAICO Industries, Lifetime Assistance, Mary Cariola Center and Villa of Hope. For over 20 years, Karen has primarily worked in residential services for Heritage Christian Services, starting out as a recreation specialist and ultimately holding numerous supervisory roles. She is a strong advocate for people with differing abilities and works tirelessly to provide dignity and respect to those she supports. Karen is also a “rescue mom,” with a dog and a cat who are an indispensable part of her family. She enjoys the great outdoors and, along with her partner, spends vacations and weekends in a Class A RV along with their “kids.”

Maura Denning works as a training and organizational development specialist for Eleversity, a division of Heritage Christian Services. Maura brings to her role 25 years of experience in vocational rehabilitation with roles ranging from job coach to program coordinator. Over the span of her career she has developed a specialty in providing supports and services to job seekers who are deaf or hard of hearing. She has received acclaim for the Sign Language and Understanding Deaf Culture courses she developed and taught in New York for Monroe County employees, the Rochester Fire Department and graduating law enforcement officers. Maura brings a varied background to the TODS role; she spent several years working in human resources in the business sector, which allows her a unique stakeholder perspective. As a result of her passionate advocacy, she was elected to the position of president of the Rochester Area Employment Network for two consecutive terms, and she was instrumental in the annual NDEAM employer recognition event in the Greater Rochester area. At Eleversity, she will work on the Innovations in Employment Supports statewide training project creating curriculum, designing resource materials and teaching courses. She is a talented instructor and operates on the belief that learning collectively will lead to great opportunities for professionals in the field.

Jason Zauner, MBA, WIP-C, serves as a Training and Organizational Development Specialist for Eleversity, a division of Heritage Christian Services. With a robust background in human services and vocational rehabilitation, Jason brings extensive experience in program management, team leadership, and strategic development to his role.
Jason's career spans various high-impact positions, including his recent role as Senior Employment Supervisor at People Inc., where he managed a team delivering OPWDD and NYSED ACCES-VR services. His responsibilities included conducting compliance audits, resolving complex issues, and optimizing service delivery. Prior to this, Jason served as Deputy Commissioner for Senior Services in Erie County, where he led needs assessments, grant supervision, and departmental restructuring to enhance service efficiency.
In his role as Associate Director of Vocational Services at Arc Erie County, Jason oversaw operations for over 600 individuals with disabilities and managed a substantial budget, expanding program reach and enhancing service delivery. He also developed training programs to bolster staff skills and retention, reflecting his commitment to professional growth and program excellence.
Jason’s earlier experience as a Job Coach for OPWDD services involved delivering extended and intensive employment services, providing him with a deep understanding of vocational support and client engagement.
Jason holds a Master of Business Administration from the University at Buffalo, a Certificate in Work Incentive Practice from Cornell University’s Yang-Tan Institute, and a B.A. in Public Affairs from SUNY Empire State College. His diverse experience and educational background equip him with a unique perspective on program development and stakeholder collaboration.
At Eleversity, Jason will contribute to the Innovations in Employment Supports statewide training project, focusing on curriculum development, resource material design, and course instruction. He is dedicated to advancing collective learning and fostering professional growth in the field of employment supports.

Sara Taylor is a Community Liaison and Training Specialist focused on corporate and organizational training and social justice issues. Taylor’s 25-year career in nonprofit services ranges from direct care front line social worker to senior level administrator. In addition to her job at HCS, she has managed a consulting business for more than 20 years, providing leadership development training and capacity building services to small nonprofit and faith-based organizations as well as managing professional conferences throughout North America. Sara obtained her master’s degree in Human Service Administration from St. John Fisher College. She has received certificates in leadership development, completed several ministry and theology training courses and holds ministerial licenses. Sara also serves on numerous advisory boards and steering committees at the local, state and national levels.

Robert Statham, Training & Technical Assistant for the New York Association of Psychiatric Rehabilitation Services (NYAPRS). Robert has extensive experience in developing and delivering effective trainings all across the state of New York for people with disabilities. Robert’s passion is delivering engaging trainings that will educate providers in assisting people with disabilities to discover their future employment goals. Robert is also president of Pathlight Career Counseling Inc., which assists college students in obtaining career related goals. Robert has been in the field of employment and counseling for over 15 years. He was awarded the Employment Specialist of the Year in 2004 by the Rochester Area Employment Network (RAEN) and continues to forge positive relationships with area employers and companies in the local Rochester community.

Laura McCaffrey has a master’s degree in social work with an emphasis in clinical services. She has been working in the field to support people with developmental and intellectual disabilities for over 20 years. Her experience reaches from the days of the day treatment program to today, running one of the largest employment programs for people with ID/DD. In 2001, Laura became the assistant director for employment and business services at AHRC-NYC. Prior to this, she worked as a social worker and clinical supervisor for Helen Keller Services for the Blind. She was Acting Executive Director for A-1 Universal Services, providing service coordination and respite supports to the ID/DD community. After more than a year as a regional care manager director for Care Design NY, Laura is embarking on consulting work and continuing her training activities. Laura is also an at-large board member of NYS-APSE.

Janice has 37 years of experience working with individuals with developmental disabilities and helping them achieve their highest level of independence. She has a bachelor’s degree in social work and worked at OPWDD for 36 years. While at Finger Lakes DDSO, one of her roles was a Medicaid Service Coordinator for 12 years. She worked with families, agencies and individuals providing linkage and advocacy. She also worked as an Employment Training Program Supervisor for 12 years. Janice worked with individuals whose goal was to be employed. She believes with a thorough Discovery, a good job match, and the appropriate support, many of our individuals can be successful in employment. Janice worked closely with the Supported Employment agencies providing technical assistance and support. Janice was involved in developing the Discovery Report along with the Vocational Development Plan and the Job Development Plan. Currently Janice is an instructor at AutismUp in the Full Life Academy program. Janice is also a certified Life Coach working with individuals with disabilities and their family members. Her experiences working in the field of developmental disabilities have shaped her as a coach and inspired her to empower parents, individuals with disabilities, and siblings to boost potential, see possibilities and gain a sense of freedom. Janice has a passion for training and believes in employment for the individuals we provide service for. She feels well-trained staff can make all the difference in empowering our individuals and helping them achieve their goals and dreams.

Andrea brings 17 years of experience supporting people with disabilities to achieve their goal of employment. Andrea’s passion and expertise in adult employment services offered opportunities to develop and coordinate programs offering community-based work assessments, transition assessments, work readiness training, and internship programs. Andrea is an effective and natural leader, managing employment programs, onboarding employment specialists, and ensuring quality vocational services. She has experience supporting individuals experiencing multiple complexities, including mental health, addiction, poverty, and developmental disabilities, to overcome inherent barriers to employment. Andrea currently employed at Monroe #1 BOCES as a Transition Specialist where she partners with students, parents, and school staff to support students in middle school through high school to not only to optimize the school experience, but plan for life after high school in alignment with each student’s hopes and dreams for their future. As a consultant trainer for Innovations in Employment Supports, she values the belief that treating others with love, compassion, and empathy will build the relationships essential to support people through their vocational journey.